Busy lifestyle? You need The Lifestyle Group, a Central Indiana remodeling company you can trust. We make the process easier from the beginning with our nice people, great design ideas, one stop shop showroom and a useful online communication system. From there, our oustanding employees take you through the renovation process, providing great quality work and caring for your home like it is their own. You need a remodeler who doesn't care how much you spend, but will meet your specific needs. Whether your project is big and fancy or small and essential, we're the right partner. How do we know? More than 2,500 projects and 20 straight years of Angie's List Super Service Provider Awards speaks for itself!
OUR FIRST CONTACT
Lifestyle provides premiere remodeling services to Indianapolis residents and those throughout Marion and the surrounding counties. It all begins with the first contact. Call our office at 317-352-9022 or click the online scheduling option on this website, whichever is most convenient! From there, we can figure out the best way to be of help. If you are early in the process and just have some initial budget or project planning questions, please feel free to call or take advantage of our online scheduling option where you can schedule a call at your convenience with one of our designers or project estimators who can answer your questions about cost.
OUR FIRST VISIT WITH YOU
Our first actual visit typically takes place at your home, unless it is a simple project with little to no design required, where in this case you might prefer to send pictures or meet through our "Facetime To Save Time" option. We're flexible, so we can determine what is best together! Just know the purpose of the first visit is to obtain these 3 things: measurements of the project space, pictures of the project space, and information about your wants and needs that comes through a discussion with you about the project.
THE DESIGN PROCESS
Lifestyle handles all interior design related to kitchens, bathrooms, basements, wet bars and lockers within our own design team. Simple home additions will also be handled internally as well. In terms of larger, more complex home addition projects, what we often try to do is provide initial pricing information prior to a client spending large amounts of money in the design process. Our experience is that if design and cost can be married early in the process, then we might avoid a situation where you spend a lot of money on a design that your budget will never allow you to build.
As it relates to design fees for kitchens, bathrooms, basements, wet bars and locker areas, while we do charge a design fee, in all cases those fees are minimal and meant to ensure that you as a client are interested enough that you have some skin in the game. In the most polite way we can say this, if a client is unwilling to pay us at what amounts to $10 an hour or less for our design time, then they likely aren't doing a project with us for several thousand dollars. Our kitchen and basement design fees are $100 and master bathroom designs are $75, so we aren't feeding our families off of design fees. Ultimately, we want to be the partner on your project. We normally schedule the next visit to review the design based on the level of client interest, but think in terms of one week for us to complete design and be ready to meet again.
THE PRICING PROCESS
Once we have pictures, dimensions and other relevant details about the renovation project, we are ready to begin pricing. If a design is involved, we will wait for the completion of that design to begin our pricing. Our business background and pricing experience have led to the creation of a proprietary 26 page excel spreadsheet that allows us to reach great levels of detail in our pricing.
As a general rule, we begin all projects by pricing to the "middle". In other words, we want to give you a sense of reality with our first round of pricing, but we are always pricing something specific that we can show you in our showroom. Then, you can decide if you want to make selections that allow you to save or spend more!
OUR SECOND VISIT TO REVIEW DESIGN & PRICE
In design related projects, the second visit will always take place at the Lifestyle showroom during normal business hours. On less complex projects, we will use alternative meeting forms, such as our popular "Facetime To Save Time". It is not at all uncommon for us to have a phone conversation to discuss our pricing for simple repair projects, but for more significant projects, you must be prepared to invest time. As we often tell potential clients, we will trade our time for your time.
On a quick side note, if you happen to read this, please know we will not be offended if this process doesn't work for you. It has been successful for us since 1999 and we use it because we recognize that we cannot be everything to everybody. As much as we try, we know we cannot. However, if you are truly interested in working with us and you have a unique set of circumstances, please tell us and we will do our best to be of help. The worst that can happen is we say that we cannot accomodate your request.
THE PRODUCT SELECTION PROCESS
This is where the fun begins! We first walk you through and show you all of the options available. Then, we start to dig in a bit as we see the types of things you like and gravitate to. For instance, do you like stained or painted cabinets? Do you like grays or beiges for color tones? So many questions, but don't worry. We know what to ask and how to ask it. To be very honest, the process ends up being much easier than people anticipate. And, if you happen to be a person who struggles to make a decision, we will be patient and helpful!
Think of us as your tour guides, and along the way, we are talking to you about the performance of the products you like, as well as their cost.
Whenever possible, we try to combine the product selection process with the contract signing process in a single meeting. So, we often schedule this to last a few hours of a morning or afternoon when the time comes. As you make selections, we finalize pricing and come to a point where we have a final price with final selections that go into the contract.
Our contract packet is made up of the contract itself, detailed written specifications with line by line descriptions of every activity in a project and design plans when applicable. We normally sign 2 original sets of the contract and then you as the client keep one original set while we keep the other.
Generally, this is a quick and painless process to conclude our product selection visit!
THE REMODELING CONSTRUCTION PROCESS
Typically 4-6 weeks after contract signing, the work begins. Our staff will show up on day one with a lockbox ready to begin. We normally get a key from you to place in the lockbox and start our work. Don't worry... we will cover the floors and maintain a clean job site daily. You will come to know very quickly that our staff is made up of very nice, outstanding people who want to do a great job for you.
If you ever have any questions of them during the process, you do not need to hesitate to ask.
LIFESTYLE'S ONLINE COMMUNICATION SYSTEM
Our online communication system is a client favorite! At any time, day or night, you can see project schedule, drop us a note to look at something or ask a question, or review contract documents and product selections. It is all there, password protected for your security.
The great outcome of the system use is that a history of the project ends up being created. So, if there is ever a question down the road, there is a good chance the answer is archived in the system.
We are confident you will love having access to this both on your desktop, as well as your mobile device.