We spend our days focused on remodeling your homes, but we are reminded and informed by our own personal experiences of the challenges our clients face in living through a remodeling project. In this week’s newsletter, Geoff describes the comedy that is his “unwanted” and never-ending remodeling project. It began with a beep and led to a little pump that led to another pump and now a sensor. Amongst it all, a big mess to fix. Keep reading (or check out the 3-minute video tour) as we continue to demystify the remodeling process.
It began with a beep. A repetitive beep signaling it was time to put salt in the water softener. So, I made the trip downstairs to the basement to do the deed of putting salt in the water softener. Admittedly distracted, I wasn’t prepared for my last step. Not because I tripped, but because it was squishy, soggy and gross. I had very wet carpet and a mess on my hands. Unfortunately, I had no idea where the water was coming from or for how long.
The Culprit – A Stinking Little Pump
Or So I Thought...
As the drying out process began, it became apparent that the little pump that failed was part of our reverse osmosis system. It was put in by the prior owner of the home and just out of warranty. Imagine that?!!
While it was spraying water everywhere, it was apparently burning up the pumps in the ice maker upstairs… so we had the pleasure of negotiating that process with the insurance folks to explain it made ice before and now it doesn’t. Eventually they relented and replaced the pumps. Things got put back together and it was down to carpet cleaning as the final step.
Two Final Obstacles
The carpet cleaning was an exciting day. We get to put our furniture back in place! Woo hoo. It’s the little things, right? Until the carpet cleaner said there were 4 stains he could not remove no matter what he tried. So, now… back to the insurance folks to tell them the carpet we spent all that time drying still must be replaced.
And the ice maker? Well, now it makes so much ice it doesn’t stop. I mean it literally doesn’t stop. In the video, you’ll see my new best friends working on that. They were kind enough to tell me it needs a $407 repair to replace the sensor that tells the ice maker to stop making ice. That’s right… not only did the pump burn up that helped the ice maker make the ice, but so did the sensor that told it to stop.